HMP Forest Bank Critical Power Failure

Following an early morning weekend call out to a Power failure at Forest Bank prison in Manchester, ISS were able to attend site on the same day to retrofit a replacement MCCB for a faulty device and provide a temporary generator on site due to the temporary loss of mains.  Once changed over to generator power the engineers located the primary cable fault and repaired the cable before changing back to mains power within 48 hours of the original call out.

Our client Kalyxx, expressed their deepest gratitude with the speedy and efficient response from ISS, resulting in a very successful outcome for all concerned.

ISS believe this type of response demonstrates the flexibility and competence of their Site Service team and supply chain, and is typical of our commitment to all of our customers.

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